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Vastum Group

The UK's Premier Washroom Services Company

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  • Home
  • About
    • About Us
    • Help & Advice
    • Latest Updates
    • Your 100% Guarantee
  • Washroom Services
    • Air Purification
      • Eliminate Odour & Control Infection
      • Eliminate Odours and Improve Washroom Hygiene
    • Hand Sanitiser
      • Hand Sanitiser
    • Sanitary Bin Services
      • Sanitary Bins
      • Black Chrome Sanitary Bin
    • Nappy Disposal Bins
      • Nappy Disposal Unit
    • Auto Air Fresheners
      • Automatic Air Fresheners
      • Chromed Automatic Air Freshener
    • Soap Dispensers
      • Manual Soap Dispenser
      • Chromed Soap Dispenser
    • Toilet Seat Sanitiser
      • Toilet Seat Sanitiser
    • Urinal & WC Sanitisers
      • Washroom Sanitiser & Cleaner
    • Multi-vend Units
      • Multi-vend Dispenser
    • Barrier Matting
      • Entrance Barrier Matting
  • Products
    • Paper Products
      • 1ply Blue Interfold Hand Towels
      • 20″ Couch Rolls
      • 2ply Bulk Pack Toilet Tissue
      • 2ply White C-fold Hand Towels
      • 2ply White Centre-feed Rolls
      • 2ply White Facial Tissue
      • 2ply White Interfold Hand Towels
      • 320 sheet Toilet Roll
      • Luxury Toilet Roll
    • Cleaning Chemicals
      • Bactericidal Cleaner
      • Cream Cleaner
      • Glaze 5 in 1 Dishwash Tablets
      • Multi-Purpose Detergent
      • Multi-Purpose Glass Cleaner
      • Perfumed Liquid Soap 5ltr
      • Sulphamic Toilet Cleaner
      • Sustain Floor Polish
      • Thick Bleach
    • Bin Liners
      • Black Refuse Sacks
      • Compactor Sacks
      • White Square Bin Liners
    • Baby Change Tables
      • Horizontal Baby Change Table
    • Hand Dryers
      • Blast Hand Dryer
  • Online Shop
    • Rapid Covid-19 Test Kits
    • Covid Test Kit Hazardous Waste Collection
    • Personal Protection Equipment
    • Sanitisers
    • Sanitiser Stations
    • Social Distancing Products
  • Log In
    • My account
    • Account details
    • Orders
    • Addresses
    • Lost password
  • Contact
    • Contact Us
    • Get a Quote
Search
My cart

Yes but what about hidden costs?

Worried about hidden costs when taking out a contract with us?

Many service companies in the washroom industry have for some time hidden the true cost of their charging to make you believe that when they give you a quotation for a sanitary bin service, they appear to be the cheapest around. However, key aspects of their charging are actually hidden at the outset. We simply don’t believe in this philosophy.

The things to look out for are:

  • Yearly waste transfer note charging – This is a legal requirement for your sanitary bin servicing, and some companies charge up to £75.00 for the privilege of supplying you with a document that takes 30 seconds to print and probably costs a few pence to produce!
  • Quarterly administration costs – Totally hidden at the outset and is something that is very frustrating for you, because what they are saying is they are charging you for paying them quarterly!
  • If you’re in London, Congestion charges! – Believe it or not we have been shown invoices by customers that detail a fee towards the congestion charge. This is totally unacceptable behaviour, but it does go on.

All of these practices and more are beyond the pale when it comes to fostering good client relations. We have never and will never attempt to deceive you about any of our charges, now or in the future.

All of our quotations clearly highlight the cost of the service that you have enquired about.

If you don’t want to get caught up in legal wrangles with an errant supplier arguing about extra and excessive charges, we suggest you call or email us immediately and get an honest quotation from an honest company.

Call us for more details on 01638 815464 or email at sales@vastum.co.uk

+44 (0) 1638 815464 sales@vastum.co.uk

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